Shipping & Returns Policy
Effective Date: June 1, 2026
At Borderline Peptides, we strive to provide fast, reliable, and secure order fulfillment. Please review our Shipping & Returns Policy carefully before placing an order.
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are processed Monday through Friday, excluding weekends and holidays.
Processing times may vary during periods of high order volume.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
Shipping Methods
We work with reputable shipping carriers to ensure timely and secure delivery of orders.
Available shipping options and delivery estimates will be displayed during checkout.
Delivery Timeframes
Estimated delivery times vary depending on:
Shipping destination
Selected shipping method
Carrier delays
Weather conditions
Customs processing
Delivery estimates are provided for convenience only and are not guaranteed.
Shipping Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
Borderline Peptides is not responsible for:
Incorrect addresses submitted by customers
Lost packages due to inaccurate information
Additional shipping costs resulting from address corrections
If you notice an error in your shipping information, please contact us immediately before your order is shipped.
International Shipping
International orders may be subject to:
Customs inspections
Import duties
Taxes
Additional fees imposed by local authorities
Customers are solely responsible for any customs duties, taxes, or import fees associated with their orders.
Borderline Peptides is not responsible for delays caused by customs processing.
Lost or Delayed Shipments
While we work closely with shipping carriers, Borderline Peptides cannot guarantee delivery dates.
If your package is delayed, lost, or marked as delivered but cannot be located, please contact the shipping carrier first and then contact our support team for assistance.
Returns Policy
Research Products
Due to the nature of our products and quality control standards, all sales are generally considered final.
For safety, compliance, and product integrity reasons, we cannot accept returns of opened or used products.
Eligible Return Situations
We may consider a replacement, refund, or store credit in the following circumstances:
Incorrect product received
Product damaged during shipping
Missing items from an order
Defective packaging upon delivery
All claims must be submitted within 48 hours of receiving your order.
Return Request Requirements
To process a return request, customers may be required to provide:
Order number
Description of the issue
Photographs of the product and packaging
Any additional information requested by our support team
Failure to provide sufficient information may result in denial of the claim.
Non Returnable Items
The following items are not eligible for return or refund:
Opened products
Used products
Products damaged due to improper storage or handling
Orders placed with incorrect customer information
Orders refused by the customer
Products returned without authorization
Refund Processing
If a refund is approved:
Refunds will be issued to the original payment method whenever possible.
Processing times may vary depending on your financial institution.
Shipping fees are generally non refundable unless the error was caused by Borderline Peptides.
Order Cancellations
Orders may be cancelled before shipment.
Once an order has been processed or shipped, cancellation requests cannot be guaranteed.
Please contact our support team immediately if you wish to cancel an order.
Contact Us
If you have any questions regarding shipping, returns, replacements, or refunds, please contact our customer support team through the contact information provided on our website.
By placing an order with Borderline Peptides, you acknowledge and agree to the terms outlined in this Shipping & Returns Policy.